To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging.
Return Policy — Gamer Sets
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refund Policy for Gamer Sets
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.
At Gamer Sets, we take pride in providing our customers with the best gaming equipment and accessories. We strive to ensure our customers are satisfied and have the best gaming experience possible.
As such, we offer a refund policy to ensure our customers can confidently purchase.
Refund Criteria
If you are unsatisfied with your purchase for any reason, you may request a refund within 30 days of purchase. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.
Refund Process
To receive a refund, you must contact our Customer Support Team at [email protected]. Our Customer Support Team will review your request and determine your eligibility for a refund. If your refund is approved, you will receive an email with detailed instructions on returning the item. Once we receive the returned item, we will process the refund.
Refunds
Refunds will be issued in the same form of payment used to make the purchase. If you paid with a credit card, the refund would be issued to the same card.
If you paid with a debit card, the refund would be issued to the same debit card. The refund would be issued to the same PayPal account if you paid with PayPal.
Shipping Charges
The cost of shipping will not be refunded. Customers are responsible for the return shipping charges.
Defective Products
If you receive a defective product, please get in touch with our Customer Support Team at [email protected].
Our Customer Support Team will provide further instructions on returning the item and receiving a refund.
Cancellations
If you want to cancel your order before it has shipped, please get in touch with our Customer Support Team at [email protected] as soon as possible.
Our Customer Support Team will review your request and determine if a cancellation is possible. If the order has already shipped, the cancellation will not be possible, and you will need to initiate the refund process outlined above.
Refund Timeframe
Once we receive the returned item and approve the refund, we will process the refund within 3-5 business days.
Depending on the payment method, the refund may take additional time to be credited to your account.
Late or missing refunds (if applicable)
If you haven’t received a refund, recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please get in touch with us at [email protected]
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same thing, email us at [email protected] and send your item to 166 Mercer St, Jersey City, NJ 07302, USA
Shipping
To return your product, you should mail your product to:
Gamer Sets
Address:166 Mercer St, Jersey City, NJ 07302, USA
Phone: +1 201 685 2768
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For any inquiries, please get in touch with us at +1 201 685 2768
At Gamer Sets, we strive to provide our customers with the best gaming experience possible.
Sometimes things don’t work out, and customers may need to return their purchases.
As such, we offer a refund policy to ensure our customers can confidently purchase.
If you have any questions about our refund policy, please get in touch with our Customer Support Team at [email protected].
